FAQs

FAQs

General information

Car Quick LLC offers a variety of vehicles for rent, including economy cars, SUVs, and minivans. Please contact us for more details on specific models available.

Our rental location is at 643 Springwood Dr Joliet, IL 60431.

You can book a vehicle online at any time that suits you. However, please note that car pick-up is available between 5:00 AM and 12:00 Midnight. For your convenience, keys can be accessed through our lockbox.

FAQs

Booking and reservations

Reservations can be made easily online through our website. You’ll be redirected to Renthub, a reliable rental software platform, to complete your booking with ease and security.

All reservations are final. Cancellations are not allowed once a booking is confirmed.

All reservations are final. Cancellations are not allowed once a booking is confirmed.

Yes, we recommend giving at least 2 hours' notice before your desired pick-up time to ensure availability. However, bookings can be made online at any time.

FAQs

Pricing and payment

We accept major credit cards (Visa, MasterCard, American Express) for payment. We also accept debit cards, but a credit card is required for the security deposit.

We are committed to transparency. Additional charges may apply for extra mileage, cleaning, damage, tolls, or optional services like insurance. These will be clearly outlined at the time of booking and in your rental agreement.

Yes, a security deposit is required at the time of rental. This deposit will be used to cover any additional charges, including smoking fees, cleaning fees, late return charges, and extra mileage. The deposit will be refunded if no charges are incurred.

FAQs

Vehicle information

While Car Quick LLC does not provide insurance directly, we do require that all renters have valid coverage for their rental. If you do not have your own insurance, we can recommend our trusted third-party provider, RentalCover, from which you can purchase a policy that meets your needs.

Yes, all our vehicles are insured. Each renter is also required to have personal insurance. If you need coverage, we have options available for you to purchase when you pick up the car.

Yes, all of our vehicles have automatic transmission for your convenience.

  • We currently offer 5 fleet options, including:
    • Acura TL 2012
    • Nissan Altima 2012
    • Nissan Murano 2014
    • Mazda Mazda5 2014
    • Chrysler Town and Country 2013

We are actively looking to expand our fleet, so please contact us for future options